COVID-19 Update

As you will already be aware, Hanover along with the rest of the country, is on lockdown on government request. This does not mean we have stopped working for you!

  • We will still be able to take your call on 0161 9054768
  • We will be able to respond to emails sent to
  • We will continue to respond to creditor contact
  • We will continue to send you electronic updates and correspondence regarding your Individual Voluntary Arrangement 

What we may not be able to do: 

  • There may be a delay in sending and receiving post 

If you are worried about the health of yourself or family we recommend you visit

If you are worried about your IVA payments please make contact with us. Hanover recognises this is a worrying time for all and wishes all a safe journey through this uncertain period. You may contact us on 0161 9054768 or

WHAT IS AN Individual Voluntary Arrangement (IVA)

An Individual Voluntary Arrangement (IVA) is an agreement with your creditors to pay all or part of your debts. You agree to make regular payments to an insolvency practitioner, who will divide this money between your creditors.

An IVA can give you more control of your assets than bankruptcy. Use an insolvency practitioner to get an IVA. Your insolvency practitioner works out what you can afford to repay and how long the IVA lasts. You’ll have to give details about your financial situation, eg your assets, debts, income and creditors. Your insolvency practitioner will contact your creditors. The IVA will start if the creditors holding 75% of your debts agree to it. It will apply to all your creditors, including any who disagreed to it.

An IVA will stop your creditors taking action against you for your debts.

Contact Us

You can contact or visit us in our office from Monday to Thursday from 9:00 - 19:30 and Fridays from 9:00 - 17:00


Our dedicated Pre Appointment Team will assess your individual financial circumstances and will prepare your paperwork for the acceptance of creditors. Our expert Creditor Meeting Team will then liaise with creditors on your behalf. 


Once your arrangement has been approved we have dedicated Case officers to oversee your arrangement. Completing a yearly budget review with you, updating your arrangement with any change in circumstances.


Approximately 6 months before your arrangement is due to end our specialised closure team will take over to ensure that your case in closed and you become debt free with as little interference as possible.